Shipping & Delivery Policy
Last Updated: 11/03/2025
Welcome to Jewellery by Twins. We are committed to providing safe, secure, and reliable delivery of your jewellery across India and Worldwide.
1. Order Processing
Once your order is confirmed, our team carefully packs each piece to ensure maximum protection during transit.
Processing Time:
Orders are usually dispatched within 1–3 working days.
(Please note: Customised orders such as name/date jewellery may take longer to process.)
2. Delivery Time
Domestic (India): 3–8 working days
International: 7–15 working days (depending on destination country and customs clearance)
We also offer Express / Fast Shipping options for urgent orders.
Express shipping charges will vary based on your location and delivery speed requirements.
Once your parcel is shipped, you will receive tracking details via WhatsApp, Email, or SMS to monitor your shipment until it reaches your doorstep.
3. Important Notes
Delivery timelines are estimated and may vary due to courier partner delays, festivals, weather conditions, or customs inspections (for international shipments).
We ensure premium protective packing for all parcels to guarantee that your jewellery reaches you safely, wherever you are in the world.