Shipping Policy
Last Updated: 25 October 2025
Thank you for shopping with Jewellery by Twins. We are committed to delivering your order safely and on time.
1. Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
2. Shipping Coverage
We Ship All Over India And Worldwide
3. Delivery Estimates
Delivery time depends on your location:
3–7 business days within India
There may be delays during high-volume seasons or due to courier issues. We will keep you updated.
4. Shipping Fees
Shipping charges are calculated at checkout based on:
Order value
Delivery location
Any applicable charges will be shown before you make payment.
5. Tracking Information
Once your order is shipped, you will automatically receive:
Tracking link via Email / WhatsApp
Courier partner details
You can track your order anytime after dispatch.
6. Packaging
All items are packed securely using tamper-proof packaging to ensure product safety during transit.
7. Delayed / Lost Deliveries
If your shipment is delayed or lost:
Contact us within 48 hours of your expected delivery
We will coordinate with the courier and assist promptly
8. Incorrect Address Policy
Delivery delays or returned shipments due to wrong or incomplete addresses are the customer’s responsibility.
Reshipping charges may apply.
9. International Shipping
We offer Worldwide Shipping.
Your parcel will be packed with care and delivered directly to your home, no matter which country you live in.
For International Orders Please.
WhatsApp Us On : +91 72919 12656
10. Contact Us
For any shipping queries, contact us:
Email: support@jewellerybytwins.com
For International Orders, Please
Phone/WhatsApp: +91 72919 12656
Website: www.jewellerybytwins.com